Warranty & Repairs

CONTACT US FOR WARRANTY AND REPAIR

Karaters™️. stands behind all their products, and want to make sure you have the peace of mind when purchasing jewelry online, therefore, we offer a Lifetime Warranty on all our jewelry covering manufacturing defects. To begin the repair process, Please fill out this brief form so we can help you get started.






PREMIUM WARRANTY

We also offer a Premium Repair Service available for purchase, which will cover your item for up to 3 years from the date of purchase.

The Premium Repair Package includes repairs that may need parts of jewelry which have been damaged with normal wear and tear use of our merchandise.

This is a list of services that will be covered with your Premium Warranty Package.

  • Ring Resizing
  • Yearly Polish, and Rhodium Plating
  • Side-stone Replacement
  • Free Cleaning Kit (Cloth and Spray)

Please note any repairs done by any jeweler or repair service other than Karaters™️., will automatically void any warranties or services provided by Karaters™️.
We also reserve the right to revoke this service to anyone seeming to abuse the service, with intentional damage or stone removal.

You can click here to purchase the warranty and add the item to your cart. Once your order is payed for we will automatically add The Warranty to your account.